Each listing will let you know how much time I need to create that item, *BEFORE IT SHIPS*. I make everything in my shop by hand, and while I do try to keep some stock on hand, my items are made-to-order and creation time should always be factored into the amount of time needed for your item to be received.

All delivery dates provided are ESTIMATES. Due to the holidays and Covid, USPS has seen SIGNIFICANT DELAYS in some areas - delays anywhere from 1 - 2 WEEKS past the last estimated delivery date.

When USPS is running smooth and without delay, the average delivery estimates are as follows:

*First Class Mail: 3-6 day shipping speed

*Priority Mail: 2-4 day shipping speed

Your shipping address can be changed up until your order is marked as "shipped". Just send me a message letting me know what the correct address should be and I will make that change for you.

Once your order ships, I no longer have any control over the package, or address. There is no refund on orders for incorrect addresses, unless the item is returned to me. That return is ENTIRELY IN THE HANDS OF USPS. If the item is returned in the condition it was shipped in, I will issue a refund, minus shipping.

Please triple check that your address is correct!

If USPS delivered your order past your needed by date, you may return the item, shipping at your expense. Once your package has been returned and I verify that all items are undamaged and accounted for you, your order will be refunded sans the initial shipping cost.

There are steps you can take to track down your package, and I'm happy to assist you! Please keep in mind that this will require action from you since it's a local issue.

If you suspect your package was stolen: This is an issue for your local Police Department, and I strongly encourage you to file a police report with them. Mail Theft is a felony, and if it has happened to you, it's likely to happen to others in your neighborhood. This is something the authorities need to be notified about.

Please know that I do not offer refunds for this (unless the item is returned to me). I have no control over USPS's actions.

Sometimes USPS runs into severe speed delays and because of this will mark a package as "Arriving Late" on the tracking information. THIS DOES NOT MEAN YOUR PACKAGE IS LOST. It means your package is significantly delayed. This delay can have packages arrive anywhere from 7 to 14 DAYS after the last estimated delivery date.

Once your order arrives, if you choose to return it you may do so at your expense. Once your package has been returned and I verify that all items are undamaged and accounted for you, your order will be refunded sans the shipping cost.